Understand the request
Scheduling, routing, general questions.
Answer calls. Not voicemails.
Routine calls and bookings, after hours too. Staff get the rest.
Book a demo →Call workflow
One call, resolved.
Fictional demo data. Calls follow your clinic’s rules.
Call details
Appointment rescheduling
Caller
I need to move my appointment next week.
Rachel
I can help with that. Which day works better for you?
Caller
Thursday afternoon, if anything is open.
Rachel
I found an available time. I’ll confirm the change and send the details.
Call handoff record
Intent
Reschedule appointment
Outcome
New time confirmed
Patient message
Confirmation queued
Staff action
No follow-up required
Clinical and urgent calls escalate to people
How the workflow runs
Routine handled. The rest escalates.
Resolve or route
Complete it or transfer.
Preserve context
Request and outcome logged.
Escalate safely
Clinical or urgent calls go to staff with context.
Features for every call
Call paths set by provider, location, hours, and escalation rules.
Appointment booking and changes
Book, reschedule, cancel by your rules.
Peak and after-hours coverage
Overflow and after-hours calls answered. Staff always reachable.
Clinic information and routine questions
Approved answers: hours, locations, prep, services.
Provider and location routing
By provider, service, location, language.
Reminders and recalls
Phone and message reminders.
Outbound patient follow-up
Scheduling, waitlist, and prep calls out.
EMR workflow handoff
Call outcome returned to your workflow.
Human escalation with context
Summary attached for staff.
Questions about AI Receptionists
No. We handle routine calls. Clinical questions go to your staff.
Continue exploring
Meet your AI front office